Have TV Questions? Ask a TV Technician
Hello , my name is Jack Perhaps I can help you with this problem but first could you please reply to me so i know you are
there and we can proceed with a few questions ?
When you say that the screen is frozen , do you mean that it has a picture on it that is stuck on the screen and doesnt move ??
How about the sound , does that work ?
Can you open the tv`s own menu or is the tv frozen to any functions like power , volume etc. ?