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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8841
Experience:  40 years experience as audio,video repair and installation tech
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My toshiba 58L8400 TV screen is frozen, what do I do

Customer Question

My toshiba 58L8400 TV screen is frozen, what do I do
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first could you please reply to me so i know you are

there and we can proceed with a few questions ?

Expert:  Jack replied 1 year ago.

When you say that the screen is frozen , do you mean that it has a picture on it that is stuck on the screen and doesnt move ??

How about the sound , does that work ?

Can you open the tv`s own menu or is the tv frozen to any functions like power , volume etc. ?