Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):1. How long have you had the Tv?
2. Has the volume always been low?
3. Are you just using the tv built in speakers or external speakers/sound bar/surround sound?
4. When you say "return to regular tv", what is "regular tv"? Is it antenna or cable or satellite? Is there a cable/satellite box or DVR? What type of connections go from the box to the tv (what input source on the tv)?
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Are you still with me?
Who is your cable company?
Is there a cable box/dvr?
Do you change channels with the Samsung tv remote or the cable box remote?
Have you done any sort of resets? please explain in detail