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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6280
Experience:  10 Years Audio Video Repair & Setup
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I have a Vizio 22 inch tv with a defective remote control.

Customer Question

I have a Vizio 22 inch tv with a defective remote control. We have tried new batteries twice and it won't respond. Inside the battery case of the remote is a series of numbers, which I assume is the manufacture date (30-11-2011). The tv's Model Number is ***** The listed Part Number is ***** The tv's Serial Number is ***** Can you suggest a solution?
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Will the Tv turn on if you use the buttons on the tv itself?

2. Is there picture/sound?

3. What is the LED/indicator on the front panel of the Tv doing?

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