Have TV Questions? Ask a TV Technician
Hello, my name is*****'ll be happy to assist you. I need additional info about TV to troubleshoot the problem.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks for the info, does picture correct itself after some time or stays washed out?
ah OK, unfortunately it is LCD panel internal failure and entire screen will need to be replaced which wouldn't be economical or feasible due to high cost of replacement screen if it is still available with Sony Parts, in other words you would be better off with a new TV instead of spending time and money on this old TV.
I wish I had better news about this TV, I trust my input will help you out. Please feel free to respond if you have any additional questions.
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Do you need any further assistance with it?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.