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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Not getting a light on the transformer (power "brick") would tend to indicate a bad transformer. Do you happen to have a meter handy to test the output of the transformer?
Does that power transformer feel warm to the touch at all when plugged in?
I've tried to accept your call request, but it has failed on your end. You may need to increase your deposit for it to go through.I"ll resend from my side.
Can you check that transformer for me and let me know if it feels warm/hot while plugged in?