Facing TV Problems? Ask a TV Technician.
Hello, my name is*****'ll be happy to assist you. I need additional info about TV to troubleshoot the problem.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.