Have TV Questions? Ask a TV Technician
Hello Shawn, and sorry you're having problems. Offhand this would seem like the TV's Mainboard has failed- or at least locked up. Can you please tell me how long you've owned the set for, and were there any storms or power outage prior to this issue?
Thank you for the reply. We often see these sets develop faults after a few years, and in most cases it requires replacement of a component (the Mainoard being the most common).
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up. Try this procedure up to 3 times if subsequent tries do not work. Please reply back and we can proceed.
Okay, so you're not at the set? Give those steps a try as they're the only possible user fix for this. If the light remains ON- but power button is unresponsive, then the Mainboard (which is the processor) for the set has failed and needs to be replaced. This is a plug and play board, and can be purchased at the link below:
If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
If you're not comfortable removing the back of the set and replacing this board, you can use the link below to locate a tech in your area:
Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Okay sounds good.
Likely the power board- meaning it's providing standby voltage. Hard to tell without you being there. Please reply back when at the set.
Okay, this is all outlined above in my answer. The red light staying on means the mainboard is at fault and would need to be replaced, as well there is a link to the board posted above. Please scroll up to see all replies.
Do you need further assistance with this?
Okay, you never clarified if the power button changed the light- just said "Red light comes on....".
Have you got a multi-meter?