How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13730
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Pictures on my Samsung tv is set 0n 16.9 however on non hd

Customer Question

pictures on my Samsung tv is set 0n 16.9 however on non hd channel the picture is magnified ..does cable box has anything to do it ? they just changed my cable box since then sizes of the picture on certain channels is huge!!!
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

First, reboot the Cable/SAT box by disconnecting it from power for 10seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:

Aspect
Zoom
HD Zoom
Ratio
(#)symbol under the 9 key

Find any buttons with those labels and use them to attempt to correct the picture size. Let me know what happens.

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Do you still require any more help with this please?

Anthony