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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just bought a new VIZIO. I am trying to get the TV to

Customer Question

I just bought a new VIZIO. I am trying to get the TV to actually work. My screen is saying No channels in Master List? How do I get the TV to work
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.
Hi and welcome to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...
Initially, bear with us; re-confirm and post back with the complete model number of the Vizio. Is the TV directly connected to a cable feed? ...or is there a cable box. If with a cable box, its model number too please. Additionally, describe how the cable box is connected to the TV using what kind of cable(s).
Customer: replied 1 year ago.
Model D35h-CD
Cable box connection Motorola Cable Box from Comcast
Co ax cable
Expert:  Louie replied 1 year ago.
Appreciate the additional information.
Might it perhaps be a Vizio D39H-C0?
And the Motorola Cable Box from Comcast be something like a DCX3200M?
And if the cable box is connected by a coaxial cable to the TV, have you tried pressing 03 or 3 and then OK?
Customer: replied 1 year ago.
i have tried that
Expert:  Louie replied 1 year ago.
the model numbers please?