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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My new Sharp Aquos will not turn off and only displays the

Customer Question

My new Sharp Aquos will not turn off and only displays the Sharp logo. I have unplugged the TV, and changed the remote batteries without success. Any thoughts?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- How old is the TV and how long it have had the problem?
- Does TV stay On with Sharp logo screen or turns off after some time?
Thanks.
Expert:  Shahid replied 1 year ago.
Hi there,
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.
Thank you.