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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I DO NOT HAVE SOUND

Customer Question

I DO NOT HAVE SOUND
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.
Expert:  Shahid replied 1 year ago.
Hi there,
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.
Thank you.
Customer: replied 1 year ago.
E329i-ED VIZIO DVD IS ON AND THERE IS NO PROBLEM WITH IT SERIAL NO.LAQKNLHP1910457 PART NO. *********** ESSEMBLED IN MEX.
Customer: replied 1 year ago.
PLESE HELP
Expert:  Shahid replied 1 year ago.

Sorry for delayed reply, I was away from computer.

- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?
If not yet, can you try it now and reply back with the result?

Thanks.

Customer: replied 1 year ago.
It is not fixed. The tv show HOME IS CURENTLY UNAVAIBLE
Customer: replied 1 year ago.
I'M NOT A HAPPY CAMPER
Expert:  Shahid replied 1 year ago.
Sorry to hear that it didn't work, it was first thing to try.
Does TV menu screen come up when push menu button on TV or its remote?