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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13730
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a vintage Sony TV approximate 15 yrs. I have been

Customer Question

I have a vintage Sony TV approximate 15 yrs. I have been getting a square box flashing
on the TV which states "Sony Initial Setup" (Ch+2) , Ch-1).
It appears on the TV program I'm watching and is extremely annoying. How can I get rid of this flashing dialog box.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
Please initially try the "info" button or it may be marked "i" on the remote control as this usually drops any banners that may be up on the screen .
Let me know how this works out
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
How is this working out please?
Anthony
Customer: replied 1 year ago.
I have been waiting for a call back for approximately 10 minutes. I have not received a call at this time.
Expert:  Anthony_Infotech replied 1 year ago.
No I do not use the telephone call facility justanswer offers it will cost you an extra $18 and really its not of any benefit this way IS the best way
Anthony
Customer: replied 1 year ago.
Anthony,
Thanks for that info. I am not currently at home and therefore I am not able to try the 'fix' you sent me. I probably be home in 2 hrs or so and I will try it then. I guess I can contact you tomorrow if I need further help?Paul M.
Expert:  Anthony_Infotech replied 1 year ago.

OK Paul just come back here you are using the bet format for troubleshooting phone calls are no good for troubleshooting so I do not use them

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