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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20434
Experience:  Custom home theater installer, authorized dealer top brands.
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Samsung DLP 61" black screen, 3 blinking lights (1 red, 2

Customer Question

Samsung DLP 61" black screen, 3 blinking lights (1 red, 2 green)...put in new Phillips DLP lamp, no change - advise - should call tech t troubleshoot?
g
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, most likely a bad power supply, ballast, or dmd board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear, as a 2008 model tv, that type of failure wouldn’t be surprising.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation
1) Unplug the power cord from the tv

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which would require dismantling the set (removing the back panel of the tv), diagnostics with a digital multimeter to test voltages inside, changing out boards as needed, and possibly desoldering/removing and soldering/replacing capacitors (a common failure point) or other components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

As this dlp technology is now considered obsolete, and had a lot of inherent design problems with the dlp chip/board failing (something you'd likely experience in the future, in addition to ongoing lamp costs), you may want to consider replacing the tv entirely with a new LED model that won't have these types of problems, and comes with a fresh warranty.

Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.

Best regards, ***** ***** for the news,

Nathan