How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My Sharp Aquos is acting up--the volume bar does not come on

Customer Question

My Sharp Aquos is acting up--the volume bar does not come on but vol does adjust and the input selection panel doesn't show
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Does TV menu screen come up when push menu button on TV or its remote?
Customer: replied 1 year ago.
The menu for channels does, but for the source input it does not
Expert:  Shahid replied 1 year ago.
Sorry, you mean when watching video input source TV menu screen doesn't appear?
If so, what video devices/ sources (such as cable box DVD player etc) are connected to TV?