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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My television just keeps turning on and off

Customer Question

My television just keeps turning on and off
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.
Customer: replied 1 year ago.
Bn68-03994A-00
Customer: replied 1 year ago.
oops I mean Pn64E8000GFXZA
Customer: replied 1 year ago.
A cable box and DVD player are hooked up
Expert:  Shahid replied 1 year ago.

Thanks for TV model number, I'm working on it and get back to you in 5 minutes.

Customer: replied 1 year ago.
Expert:  Shahid replied 1 year ago.

Sorry for delayed reply, do you have multimeter and can check volts inside TV if looking to repair it yourself?

Customer: replied 1 year ago.
No
Expert:  Shahid replied 1 year ago.

OK, does the TV show Samsung logo screen before it turns Off and back On itself?

Customer: replied 1 year ago.
some times it shows the Smart tv screen and other times it just tunes into the channel that was on for a minute or so and then goes blank again
Expert:  Shahid replied 1 year ago.

OK, - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?
If not yet, can you try it now and reply back with the result?