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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have caption setup on my TV and i cant get it off. i

Customer Question

I have caption setup on my TV and i cant get it off. i called dish and they tried and we could not get it off. They told me to call you
thanks ***** *****
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

What is the make/model of your tv, Shirley?
Can you also tell me HOW the dish box is connected to the tv (what type of cord/cable: hdmi, coax, red/white/yellow, etc)?