Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems. What exactly shows on the screen when you power the TV on?
Does it show the Mitsubishi welcome screen, or turn blue or anything?
I have to run out, so will be back tomorrow morning to view your response.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I need to know a bit more. First, please confirm your model number, it is likely wd-60738.
Next, on the front of the tv, you should see a STATUS light. I need to know what color it is (green/yellow/red), if solid, flashing slow, or flashing fast, etc.
No problem at all, Gloria.
I would be happy to call you, but I cannot do so until you accept the phone support offer that I've sent.
Only at that point am I permitted to communicate with you outside of this chat format. I'll also need you to send me your contact info - after you approve the phone call fee, you can then securely send me your number.
Aric had opted out of the question. There is no indication here that he received any compensation or that any other offer was accepted.
You are paying only for the initial question that you already did a deposit for, and then you'll pay the call amount when accepting that offer I sent.
You won't be charged twice because you were never charged for a call to begin with.
I'm sorry but I don't understand your question.
We don't get any texts here, we're communicating here either in this chat format, or by phone if you opt to accept the phone offer I sent.
I've been waiting for you to accept so we can proceed with the call as you requested.