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Louie
Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our lg tv model 37LC 5DC has sound but no picture. Help..

Customer Question

Our lg tv model 37LC 5DC has sound but no picture. Help..
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
Just so I understand exactly what is happening ,
Is the screen black?you just have the audio with a black screen?
If it is black if you press the menu button of the sets own remote control does the menu come up please?
Anthony
Customer: replied 1 year ago.
No the screen remains black.
Expert:  Anthony_Infotech replied 1 year ago.
If it is black if you press the menu button of the sets own remote control does the menu come up please?
Anthony