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Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 2759
Experience:  Ma. Master Technician Lic. Authorized Warranty Support.
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Strve Our samsung flat screen is 4 yrs old. It suddenly has

Customer Question

Strve
Our samsung flat screen is 4 yrs old. It suddenly has developed double imaging shadow of all images and text on all channels
Dave
Submitted: 1 year ago.
Category: TV
Expert:  Steven replied 1 year ago.

Dave if you bring up the menu is the menu text and info effected also?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Here is an image - did u teceive it?
Expert:  Steven replied 1 year ago.

Dave bring up the menu using the TV REMOTE is that effected?

Customer: replied 1 year ago.
Well Steve - are u responding?
Expert:  Steven replied 1 year ago.

Sorry Dave on a mobile device so a little slow. Unfortunately that is a panel (screen) problem, very common seen it many times. The problem is the cost of the screen is at least 80 percent of the TV maybe more. As a Out of warranty unit unfortunately not worth repairing.

Customer: replied 1 year ago.
Ok - so buy a new lcd.Hey Steve - so I pay $38 - one off fee , correct. I am not locked into recurring fees ea month? Dave
Expert:  Steven replied 1 year ago.

I don't handle any of that I just freelance as a tech answering questions. You can email support from the homage though to make sure.

Expert:  Steven replied 1 year ago.

So sorry about your TV not much time for a expensive TV