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Louie
Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Have Samsung 6000VF TV operated by cable with scientific

Customer Question

Have Samsung 6000VF TV operated by cable with scientific American cable box
TV cannot be turned or or off with remotes. must be done by pressing sensor on TV .When turned on ,image comes on by pressing CPL on Optimum remote. Channels can be changed with Optimum remote but sound volume cannot be changed with remote. Must be done with controls at bottom of TV or on cable box. Absolutely nothing happens when depressing any button on Samsung cablevision remote even wih good batteries Tried to set TV and remote controls to factory resets, bujt nothing happens.Nothing happens when depressing TV button on Optimum remote. Can live with TV as is but would be nice to bring it back to standard. Ernst **********************. ..
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Ernst.

Can you tell me the full model number of the tv?
Also, to confirm, the tv will not respond to any commands, from any remote (either cable or samsung tv remotes), but does respond to the onboard power/volume/etc buttons on the side, correct?