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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 15733
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a converter box new APEX DT250. I cannot seem to

Customer Question

I have a converter box new APEX DT250. I cannot seem to program it It comes up on some channels "protected program by TV 14. I go into the menu and try to find the problems there is nothing that works. Please tell me. The other box did not have that problem or issue. What is the remedy for this.
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
You may have parental controls set, which will block certain channels.
Try entering the default PIN code, 0000, or go to the Menu and select Auto Program - Parental Controls, and ensure it is turned Off.