Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the full model number of the tv?How is the cable box connected to the tv (coax, composite, hdmi, etc)?
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That doesn't appear to be a valid model, can you recheck please?Can you also take a look at your cable box, does it have any other ports on the back, such as the red/white/yellow or hdmi?