Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems. Replacement can only occur from the retailer, and within 30 days from the date of purchase. Beyond that, it a covered warranty repair (if the unit was purchased as brand new and not "Refurbished" or "B Stock"). To start a warranty repair ticket you would click on the link below and start the process through Toshiba directly:
Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.