How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Vizio 46" and about 5 years old. I get NO SOUND

Customer Question

hello?
I have a Vizio 46" and about 5 years old. I get NO SOUND from it
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Does this happen with all sources/inputs (cable/satellite, dvd, game, media/apps, etc)?
Are you using the internal tv speakers only, or any external surround/theater system?

Expert:  Nathan replied 1 year ago.

Also are you sure of the model number? What you sent is a 26" tv, not a 46". Please confirm the model for me.