Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
You have the exact same symptoms on both tvs?
Can you test another device other than the dtv box, such as a dvd player?
Can you still bring up the vizio on screen setup menus?
I am an independent technician and I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services. I can help with your tv problem, but have no access to billing matters. You've already paid the full agreed upon amount. If you wish for a refund, you may contact customer service through the help page.