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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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There I own a Samsung LCD TV - DV3 - 1080P. The colour has

Customer Question

Hi there I own a Samsung LCD TV - DV3 - 1080P. The colour has gone greyish- green and no other colour. Can you suggest anything to help me rectify the problem
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.
Customer: replied 1 year ago.
Hi, I wont be needing any assistance as I discovered a connecting had dislodged itself? and when I reconnected it I found it worked. Thank you for your response.Much appreciated.
Expert:  Shahid replied 1 year ago.
Good to know that problem is resolved.Have nice time!Shahid.
Customer: replied 1 year ago.
As you did not have to assist me in my request I hope you do not expect to be paid.Thanks
Expert:  Shahid replied 1 year ago.
I understand, please contact customer service at***@******.*** about any billing issue.Thanks.

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