How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Vizio 37" 1080P tv, model: VO37L FHDTV10A; Serial:

Customer Question

I have a Vizio 37" 1080P tv, model: VO37L FHDTV10A; Serial: LUPCYAJ3715843
It has been working fine until the screen went dark but I still had audio. I pushed the 'Menu' button but still the screen remained dark.
What might be the cause of no video?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
So the sets own menu does not come up thank you
Now can you see any visible light at all on the display please?
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
Hello
I would be interested to know if you still require any help with this please?
I have not heard anything since I asked for more info thank you
Anthony