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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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MyRCA TV keeps going to the guide screen every time I try to

Customer Question

MyRCA TV keeps going to the guide screen every time I try to change the staion.
also the volume is all the way up and neither remote or tv controls will turn it down.
Is there a reset button to put the The TV back to a normal setting?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Thanks for the Question
I'm afraid there is no reset button other than switching the set off at wallpower waiting 5 mins then replugging back in again.
To eliminate the remote control itself as the cause can you please REMOVE THE BATTERIES from the remote so the remote is dead then try and control at the set itself with the buttons on the set itself, let me know.
Expert:  Anthony_Infotech replied 1 year ago.
Do you still require any more help with this?
Was it the remote?
I have not heard anything back from you thanks

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