How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Hitachi TV Model 57F500 Getting snow. Can't find setting to

Customer Question

Hitachi TV Model 57F500 Getting snow. Can't find setting to correct input.
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, is the TV directly connected to an antenna or cable feed? ...or is there a cable box or a satellite receiver? If the latter, please describe how the cable box is connected to the TV using what kind of cable(s).
Customer: replied 1 year ago.
Direct TV. white cables. Don't know further.
Expert:  Louie replied 1 year ago.
Appreciate the additional information.How many white cables please; 1, 3 or 5 ? And bear with me; connected to which jacks or ports of the Toshiba ?
Customer: replied 1 year ago.
(###) ###-####
Expert:  Louie replied 1 year ago.
My current location would make phone calls not practical.As inquired above; How many white cables please; 1, 3 or 5 ?