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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I was in the menu with my vizio remote. Chose picture, picture

Customer Question

I was in the menu with my vizio remote. Chose picture, picture icon appeared and is now frozen. no remote buttons do anything to it. ok at bottom of screen is highlighted, word enter appears next to it. Have unplugged both tv and receiver box that didn't work. Put new batteries in remote and that didn't work either.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
HelloWelcomeThanks for the Question I will need the model number of the set please found on the back of the set? Anthony
Expert:  Anthony_Infotech replied 1 year ago.
Do you still need help with this
Anthony