How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6121
Experience:  10 Years Audio Video Repair & Setup
24542549
Type Your TV Question Here...
Mike G. is online now
A new question is answered every 9 seconds

M8011_a3. Model #

Customer Question

M8011_a3. Model #
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. The model number you gave is not complete/incorrect. What is the correct model number of the Tv? see sticker on back of tv
2. How long have you had the Tv?
3. What is wrong with the tv? symptoms?
** REPLY to continue **
** do NOT start a new question **
** REFRESH this page if you don't see my reply **
** IGNORE the subscription POP UPS **
Customer: replied 1 year ago.
Hi Mike, I won't waste your time, I expected an immediate response from the service however they said it might be 24 to 48 hours. I've had it repaired since then and I cancelled my request. Have a great day thank you
Expert:  Mike G. replied 1 year ago.
good job