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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am Diane, I am having a problem hooking up my 40 inch

Customer Question

Hi I am Diane, I am having a problem hooking up my 40 inch Toshiba TV to my PC lap top. I have a Dell Vista computer laptop. I have my cable from my pc to the tv hooked up, able to hear sound but tv says that the video signal is not supproted. I do have it on the pc input. Is there a set up on the comuter that I am missing?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hello , my name is Jack
Perhaps I can help you with this problem but first note this please;
Website charges if you ask for phone call = $18 ADDITIONAL ( not total ).
That being said , could you please reply to me so i know you are there and we can proceed ?
Customer: replied 1 year ago.
yes
Expert:  Jack replied 1 year ago.
Hello DianeThere are quite a few things here that can be tried and verified but first can you confirm your window version ?Is it Vista ?
Expert:  Jack replied 1 year ago.
You are offline now so I will check on you later
Customer: replied 1 year ago.
I got booted off right when I was connecting with you due to a computer up date
Customer: replied 1 year ago.
yes it is vista, I need to receive your answer via this route, will check back later
Customer: replied 1 year ago.
I have to leave home ) :
Expert:  Jack replied 1 year ago.
O.k then let me know when you return and I/ll have you try a few things .
Customer: replied 1 year ago.
I am back
Customer: replied 1 year ago.
Hello I am back
Customer: replied 1 year ago.
I hope someone is out there I just paid $28.00
Expert:  Jack replied 1 year ago.
Sorry Diane but by the time you replied to me 5 hours later at 11:44 PM EST , I was out for the day .
Let me know when you are ready and we`ll resume on this ?