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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6769
Experience:  10 Years Audio Video Repair & Setup
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Tv has power the red light blinks on and off but it wont come

Customer Question

tv has power the red light blinks on and off but it wont come on
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the model number of the Tv? see sticker on back of tv
2. How long have you had the Tv?
3. Have any parts been replaced or work been done? what? when?
** REPLY to continue **
** do NOT start a new question **
** REFRESH this page if you don't see my reply **
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Customer: replied 1 year ago.
samsung modle# *****
the tv was given to me today
no work has been done on the tv
Expert:  Mike G. replied 1 year ago.
Is the tv making a repeating clicking noise while trying to power on?
Customer: replied 1 year ago.
no it make the start up sound
Expert:  Mike G. replied 1 year ago.
So you plug it in and the red light blinks, it plays the startup tune, then what?
Do the back lights ever come on or flash on?
Does the startup tune play over and over or just once?
Customer: replied 1 year ago.
the srart up tune plays over and over
no back lights come on
Expert:  Mike G. replied 1 year ago.
Please look closely at the capacitors on the power supply board near the multipin connector that goes to the main board. See example picture:
Are the tops of any of those capacitors rounded or are they all perfectly flat tops?
Customer: replied 1 year ago.
let me take it apart again and i'll text back
Expert:  Mike G. replied 1 year ago.
Customer: replied 1 year ago.
ok sorry about that. they are flat
Expert:  Mike G. replied 1 year ago.
disconnect the multipin power connector that goes from the power board to the main board.
plug in the tv power cord.
Do the tv back lights come on and stay on?
Customer: replied 1 year ago.
Expert:  Mike G. replied 1 year ago.
Then you have a bad power supply board that will need to be replaced. Kinda hard to find in stock so might have to go with eBay:
Before you go any further, please be sure to take a moment right now to click the positive rating so that I get credit for helping you today. Doing so does not close the question or prevent us from continuing our conversation here. My livelihood truly depends on your positive rating.
Please do not click bad-poor rating if you are unhappy. Doing that destroys my standing here as a professional and does not issue you a refund. Instead REPLY back here.
Thank you,