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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13730
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I replaced a dlp chip on a wd 82737, the installation went

Customer Question

I replaced a dlp chip on a wd 82737, the installation went fine, but when I turned it on I got black and white horizontal lines, the audio is working fine
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
What was the part-number on the ORIGINAL chip please and the one you fitted?
Anthony
Customer: replied 1 year ago.
both chips are 1910-6143W
Expert:  Anthony_Infotech replied 1 year ago.
If you press the menu button of the sets own remote control are the lines OVER the menu display please?
Where did you get the chip from?
Anthony
Customer: replied 1 year ago.
Shop Jimmy.com
Expert:  Anthony_Infotech replied 1 year ago.
If you press the menu button of the sets own remote control are the lines OVER the menu display please?
If you do not understand this let me know thanks
Customer: replied 1 year ago.
I don't get any picture just the black and white horizontal lines
Expert:  Anthony_Infotech replied 1 year ago.
You have either made a mistake with the fitting please re-check everything you did OR the chip is bad there is no other reason , logically you had a pic before now you dont have one so its either bad fitting OR the chip is bad
Let me know your thoughts
Anthony
Customer: replied 1 year ago.
I agree, I have ordered another DLP chip and it will be here tomorrow, when I install the new chip I will let you knowthanks
Expert:  Anthony_Infotech replied 1 year ago.
Yes that's a good idea, you will have an option to send the chip back.
Let me know how it works out
Anthony

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