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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6901
Experience:  10 Years Audio Video Repair & Setup
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I can't reset my song wega to factory how do I do that

Customer Question

I can't reset my song wega to factory how do I do that
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the model number of the Tv? see sticker on back of tv
2. Do you have the original Sony remote that came with the tv?
3. What is wrong with the tv? Is the tv on? picture? sound?

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Customer: replied 1 year ago.


original remote

no siginal

I dropped my cox subscription and tring to hook up mt attenna

Expert:  Mike G. replied 1 year ago.
Does the tv respond if you press HOME/MENU on the Sony remote?
Customer: replied 1 year ago.

I don't see a home

Expert:  Mike G. replied 1 year ago.

Are you sure about that model number? It's not coming up as valid.

How old is this Tv?
Customer: replied 1 year ago.

kp46wt520 2005

Expert:  Mike G. replied 1 year ago.
Are you connecting an antenna directly into the back of the tv or are you using a converter box?
Customer: replied 1 year ago.

back of tv

Expert:  Mike G. replied 1 year ago.

Well, this tv only has an ANALOG tuner. You don't need to do a reset and even if you could use the remote to scan for channels, it won't find any at all because all channels have converted to DIGITAL. You will need to buy an over the air Digital to Analog converter box that goes between the antenna and the tv for about $35:

>> click here to see digital converter boxes <<

Before you go any further, please be sure to take a moment right now to click the positive rating so that I get credit for helping you today. Doing so does not finish or close the question or prevent us from continuing our conversation here. My livelihood truly depends on your positive rating.

Please do not click bad-poor rating if you are unhappy with your product. Doing that destroys my standing here as a professional and does not issue you a refund. Instead REPLY back here.

Thank you,