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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio. my tv E3420VX was damaged by a direct lightning

Customer Question

Hello vizio. my tv E3420VX was damaged by a direct lightning strike. Can you tell me if it can be repaired? There are no internal scorch marks, however the TV will no longer turn on.
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. When you plug in the tv power cord, does the led on the front come on? is there a click noise?
2. Do you have experience using a multi-meter?
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Customer: replied 1 year ago.
No. when plugged in and power button is pressed their id no change. No clicking or noise of any kind.
Expert:  Mike G. replied 1 year ago.
Do you have experience using a multi-meter?
Do you have a multi-meter?
Customer: replied 1 year ago.
Yes. If you can walk me through it.
Expert:  Mike G. replied 1 year ago.
Have you tested the main fuse on the power board? it's right near where the power cord plugs into the tv.
unplug tv power cord
set meter to ohms
put red lead on one side of fuse
put black lead on other side of fuse
fuse should be zero ohms, or very low ohms
what do you get?
Customer: replied 1 year ago.
Can i contact you once I have found mi ohm meter?
Expert:  Mike G. replied 1 year ago.
sure, just bookmark/favorites this webpage and simply reply back here