How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13738
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

10 year old Panasonic LCD rear projector I have replaced the

Customer Question

10 year old Panasonic LCD rear projector I have replaced the lamp many times but now it stays on for about 5 minutes then it shuts back off I think its the starter but I don't know if that's it
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
When the set shuts off the lights on the front of the set will be blinking let me know whats happening with those what color are they blinking for example or if they are pausing and blinking?
Anthony
Customer: replied 1 year ago.
Red light is blinking
Expert:  Anthony_Infotech replied 1 year ago.
OK just give me 10 mins to pull the data on this set thank you
Anthony
Customer: replied 1 year ago.
It's been over 2 hr no reply
Expert:  Anthony_Infotech replied 1 year ago.
I am sorry my reply has not gone through be right with you
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
OK one of the lights in the front of the set will be blinking firstly is it the powerlight the temp light or the lamp light or is more than one light blinking?
Anthony
Customer: replied 1 year ago.
I'm sorry I have been out of town I won't be back till next week but I'm still having issues is it ok to contact you next week
Expert:  Anthony_Infotech replied 1 year ago.
Thats perfectly OK just let me know thank you
Anthony
Customer: replied 1 year ago.
Do I still be able to get a answer on my TV problem. Even though its been a while. When I turn it on green power light flash on and off. When it turn red flash there is another red light flash every 5 sec
Expert:  Anthony_Infotech replied 1 year ago.
Yes you did say you was getting back to me , I am just reading our conversation above, please let me know how many red blinks there are between pauses like 3 blinks pause 3 blinks as an example?
aNTHONY
Expert:  Anthony_Infotech replied 1 year ago.
Sorry I meant is it the lamp or temp or powerlight blinking
Expert:  Anthony_Infotech replied 1 year ago.
They are labelled on the front of the set
Customer: replied 1 year ago.
I put in a new lamp but it wont turn on the lamp light flashes once every 5 seconds and the power light is red flashing
Expert:  Anthony_Infotech replied 1 year ago.
OK so the lamp light is it blinking once every 5 seconds?
Where did you get the new lamp from please and for what price?
Please answer both requests thank you
Anthony
Customer: replied 1 year ago.
I got it from Amazon paid $32 I just checked the ball the lamp again and its blown I'm going to have to get another one and put it in and see what happens
Expert:  Anthony_Infotech replied 1 year ago.
They are copy lamps they are no good we have endless trouble with copy lamps, you need to get an OEM lamp you can get one of those from www.dlplampsource.com they only sell genuine lamps the only thing is it may cost you a $100 more but thats the only way to go.
Let me know if you need more info
A positive rating is appreciated thank you, ***** ***** be a rating bar of smileys or stars with this post please pick out a positive rating and click submit or finish thanks again, rating me positively is the only way I receive a proportion of the fee from the site, please note the question will remain open.
If for some reason you do not see the rating bar please let me know and let me know in that case if you are satisfied with my diagnosis or answer.
Regards
Anthony
Customer: replied 1 year ago.
I will do that and let you know. If that take care of problem. I will be more then happy to rate my experience
Expert:  Anthony_Infotech replied 1 year ago.
That's fine just make sure you get the OEM lamp and you won't have a problem. the industry is plagued by this issue of copy lamps so its nothing new anything off amazon or ebay or un-reputable companies is bad for this concerning high pressure arc lamps
Let me know
Regards
Anthony
Customer: replied 1 year ago.
I greatly appreciate your patient because I was so busy with work it took a long time to figure out what the problem was I will call you guys again with any problems I have thank you very much
Expert:  Anthony_Infotech replied 1 year ago.
That's great news you can contact me directly look for "info tech"
Please remember to rate the answer positively there will be a rating band with this post of smileys or stars thanks again
Regards
Anthony