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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cannot get a picture on my Samsung but I get audio fin e .

Customer Question

Cannot get a picture on my Samsung but I get audio fin e . Set is only I year old
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
If you press the menu button of the sets own remote control does the menu come up please?
Anthony
Customer: replied 1 year ago.
No
Expert:  Anthony_Infotech replied 1 year ago.
OK I will need the model number please found on the back of the set?
Also let me know exactly how old it is 11 months 12 months?
Anthony
Customer: replied 1 year ago.
Ivan not see no will have to wait for son to help
Expert:  Anthony_Infotech replied 1 year ago.
OK its also on the owners manual
Anthony
Customer: replied 1 year ago.
Will have to wait for son to help me
Expert:  Anthony_Infotech replied 1 year ago.
OK let me know
Anthony
Customer: replied 1 year ago.
Thank you
Expert:  Anthony_Infotech replied 1 year ago.
Your Welcome
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
Do you still need any help with this please?
Anthony