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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Customer Question

how to shut off and retrieve a disc
Submitted: 1 year ago.
Category: TV
Expert:  tyroneboman replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
What is the model number and the exact problem that you are having please?
Customer: replied 1 year ago.
the tv is a Sylvania I HAVE MOUNTEED UP ON THE WALL, THE MODEL # ***** ***** BEHIND THE MOUNTING BKT.
Expert:  tyroneboman replied 1 year ago.
okay, does the tv have a disc player with a disc stuck in the player?
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  tyroneboman replied 1 year ago.
okay, I will send this request to a TV expert?
Customer: replied 1 year ago.
the disc player is integral with the tv
Customer: replied 1 year ago.
found the shiping box. model 3 is LD 195SSX
Customer: replied 1 year ago.
YES THE DISC IS IN THE PLAYERR WHICH IS PART OF TH TV
Customer: replied 1 year ago.
PLEASE CANCEL EVERYTHING