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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Power outage then parental control screen won't go away..audio

Customer Question

Power outage then parental control screen won't go away..audio is working cannot get screen to come back
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions and please note that if you request a phone call during this conversation, in most cases i can do that but the website charges for that call will be an EXTRA $18 and NOT TOTAL $18 .
For other billing info 1.***-***-****
That being said ;
Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?
Or directly to antenna/cable from the wall outlet ,no box with its own remote ?
Could you please lookup your tv`s model number located on the back cover ?