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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When I push on button on remote the tv turns on & the graphics

Customer Question

When I push on button on remote the tv turns on & the graphics "vizio internet apps" & logo come up but no picture follows. Is there a "fix"?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info. 1) What is the model number off of the back of the set? 2) How long have you owned it for and when did the problem occur? 3) Are the Logo comes up- what exactly shows on the screen- does it go black, does it stay frozen on the logo, etc.?
Expert:  Aric replied 1 year ago.
Also, what do you receive broadcasts from on the set (Cable/SAT box, etc.)?