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Aric
Aric, Technician
Category: TV
Satisfied Customers: 41930
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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No sound on JVc tv if I watch dvd loud sound works

Customer Question

No sound on JVc tv if I watch dvd loud sound works
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
My tv was fine then I connected my laptop via cable to use the tv as a screen and the sound stopped working. I turned on my dad and the sound is working? I have a picture but no sound and I've done everything
Customer: replied 1 year ago.
Dvd not dad
Expert:  Aric replied 1 year ago.
Hello and sorry you're having problems.
By far the most common cause of this problem, is a glitch in the cable box processing.
Please follow the steps below:
1) Shut the TV off, and then disconnect the cable/SAT box from power.
2) If using an HDMI cable, disconnect and reconnect the HDMI cable on both ends when the cable box is unplugged from power (make sure it's secure on both ends).
3) Plug the cable box back into power, and once it's rebooted, turn the TV on and attempt to watch a program.
Please let me know what happens.

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