How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I HAVE BEEN USING CLOSED CAPTION FEW YEARS AND NOW ALL

Customer Question

I HAVE BEEN USING CLOSED CAPTION FOR A FEW YEARS AND NOW ALL OF A SUDDEN IT DOESN'T WORK. THE TV DOES NOT ALLOW ME TO ACCESS THE CLOSED CAPTION SYSTEM.
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Who is your tv channel provider? (name of cable/sat company)
2. Is there a provider box/dvr connected to this tv?
3. Do you get HD channels from this provider?
** REPLY to continue **
** do NOT start a new question **
** REFRESH this page if you don't see my reply **
** IGNORE the subscription POP UPS **
Expert:  Mike G. replied 1 year ago.
I can see you are online but have not replied.... my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. Who is your tv channel provider? (name of cable/sat company)
2. Is there a provider box/dvr connected to this tv?
3. Do you get HD channels from this provider?
** REPLY to continue **
** do NOT start a new question **
** REFRESH this page if you don't see my reply **
** IGNORE the subscription POP UPS **