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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14167
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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TV will not turn on, simply cut off - the cable is on, wall

Customer Question

TV will not turn on, simply cut off - the cable is on, wall plugs in and connected - checked the fuse box - tv will not turn on
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
Sorry you are having trouble.
I will need the model number please found on the back of the set?
Anthony
Customer: replied 1 year ago.
Model number E320fi-b2
Expert:  Anthony_Infotech replied 1 year ago.
Is there any powerlight lit or blinking on the front of the set?
Do you hear any clicks from the set?
Anthony
Customer: replied 1 year ago.
no lights blinking, no clicks from the set
Expert:  Anthony_Infotech replied 1 year ago.
In every case where their is no power light lit and you are sure their is power reaching the set the back of the set will need to come off (set unplugged from the wall)and some checks carried out using a meter (volt\amps\resistance)this is just to verify if the powerboard is bad, are you able to do that yourself?if so please let me know I will provide more details, the most likely suspect as it stands now is the powerboard itself.
Please let me know if you can do work or need more info
Regards
Anthony
Customer: replied 1 year ago.
thanks, ***** ***** cannot do this - and that answer makes sense, as the power light is on in the cable box and I was watching the tv and it just went off - pitch black
Expert:  Anthony_Infotech replied 1 year ago.
Yes the power light needs to be ON in one mode or another if its not ON then there is likely to be powerboard trouble.
I am sorry this is not within your comfort.
If you need a tech www.tvrepairpros.com will locate a tech in your area.
A positive rating is appreciated thank you.
Regards
Anthony