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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Have set the menu/option put captions do not appear

Customer Question

Have set the menu/option for CC1 put captions do not appear on screen
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Is the TV connected to antenna to get local channels or a cable box and use cable remote to change the channels on TV?
This info will help to troubleshoot the CC issue.
Thanks.