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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It started tonight that I have no volume when I use Netflix.

Customer Question

It started tonight that I have no volume when I use Netflix. Regular television works normal. I tried different shows & movies, but no volume on any of them.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Does this happen only on netflix, or any other apps also?Are you using apps built into the vizio tv, or through an external device such as a smart bluray player, fire tv, appletv, etc?