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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Setup lcd serial number BN64-00231-00

Customer Question

Setup for Samsung lcd serial number BN64-00231-00
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv? the number you gave "BN64-00231A-00" is not a tv model number. please see sticker on back or side edge of tv. It will be something like UN65xxxxxx or UN55xxxxxx
2. Who is your tv channel provider?
3. Is there a provider box/dvr with remote?
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Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike G. replied 1 year ago.
remote support is for computer problems. please reply back with this basic information:
1. What is the full model number of the Tv? the number you gave "BN64-00231A-00" is not a tv model number. please see sticker on back or side edge of tv.
2. Who is your tv channel provider?
3. Is there a provider box/dvr with remote?
Customer: replied 1 year ago.
The model number is *****
Satview
Yes there is a box and remote
Expert:  Mike G. replied 1 year ago.
Do you have the original Samsung Tv remote?
What kind of connection goes from the Satview box to the tv? Look at the port on the back of the tv, what is that port called?
Expert:  Mike G. replied 1 year ago.
please, I know this site is confusing but do not open any more new questions!
REPLY back here to this question.