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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13741
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Replaced lamp.still have a black screen and no volume.when

Customer Question

replaced lamp.still have a black screen and no volume.when you turn on tv green light has a quick blink and stays on for about1 minuite and then no light for about 1 min.and then red light comes on and stays on made dec, 2010. 73" dlp
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.
Hello my name is Anthony
Welcome
Thanks for the Question
I will need the model number please found on the back of the set?
Anthony
Customer: replied 1 year ago.
wd-73738
Expert:  Anthony_Infotech replied 1 year ago.
Where did you get the lamp from please and for what price?
Anthony
Customer: replied 1 year ago.
ordered on line mits. invoice has dlp lamp sourse part no. mits. 915b441001
Customer: replied 1 year ago.
109.00 in cage
Customer: replied 1 year ago.
sku hrp-915b441001
Expert:  Anthony_Infotech replied 1 year ago.
So you got the lamp from dlplampsource.com?
That will likely be a genuine OEM lamp the thing is and its most unusual for a genuine lamp, its not working, you need to send it back as a red status light simply means the lamp has failed, it can happen though.
Let me know if you need more info/help or have anything else to add
A positive rating is appreciated thank you there will be a rating bar with this post thanks again
Regards
Anthony
Customer: replied 1 year ago.
called up where I purchased lampand they said to remove and reinstall lamp. I did , I got a green fashing light for about 30 secs and then light off. different...
Customer: replied 1 year ago.
seeding lamp back.
Expert:  Anthony_Infotech replied 1 year ago.
Yes if the set had a different issue other than that it would behave differently, on these sets its a self diagnostic blinking of the lights red and yellow you are not getting that happening but a straight red status light which simply means the lamp is bad, I have only EVER had one other failure with a lamp from dlplampsource this is since 2009 so they are reputable.
Let me know the outcome
Anthony
Expert:  Anthony_Infotech replied 1 year ago.
Hello
How is this working out please?
Let me know thanks
Anthony