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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I setup parental controls?

Customer Question

How do I setup parental controls?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hello , my name is Jack
Perhaps I can help you with this problem but first could you please lookup your tv`s model number located on the back cover ?
Customer: replied 1 year ago.
I can't get it bc I have a wall mount I even tried to look with a mirror
Expert:  Jack replied 1 year ago.
Ok then another possibility would be the owner`s manual that would have that number or I could possibly give you the procedure for something similar if you could tell me the size and age of the tv ?
Is it plasma or lcd ?
Customer: replied 1 year ago.
50 inch smart tv and it's a little over a year old
Expert:  Jack replied 1 year ago.
Thanks and is it plasma or LCD ?
Customer: replied 1 year ago.
Model number is *****
Customer: replied 1 year ago.
Jack I don't want to be rude but I have two kids running around right now. I'll have to try again a different day. Thanks though
Expert:  Jack replied 1 year ago.
No problem and I`m sorry this takes a while .
Beside the fact that there is only the E-manual for this tv , you can`t even find it on samsungs website and once I found it , it is unreadable and 95% of it is about the smart features.
As soon as I find the info you are looking for , I will post it here .