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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Proscan PLDV321300 TV/DVD combo is acting strangely. The

Customer Question

My Proscan PLDV321300 TV/DVD combo is acting strangely. The screen changes colors but with no response to any remote. The IR sensor flashes red then blue. All cables between components (satellite, soundbase, power) are connected.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the TV and how long it have had the problem?
- Are you using any universal remote to this TV/combo?
Thanks.